TERMS OF SERVICE

1. Agreement and Operator

These Terms of Service ("Terms") form a binding agreement between you ("User", "you") and Trust Group 2023 ("we", "us", or "our"), a sole proprietorship firm, bearing registration number GJ-22-0440171, with its registered office in India. Trust Group 2023 operates the Trustcoin App, including its website, mobile application, APIs, dashboards, software features and related support (collectively, the "App").

By clicking “I Agree,” creating an account, using the Profit Sharing Model, connecting an Exchange Account, or using the App, you confirm that you have read, understood, and accepted these Terms and the Privacy Notice available at trustcoin.app. If you do not agree, do not use the App. If you use the App for an organisation, you represent that you have authority to bind it; “you” includes that organisation.

Order forms and product-specific terms expressly incorporated into these Terms form part of the agreement.

2. Key Definitions

“Exchange” means an independent third-party virtual digital asset or crypto-asset platform selected by you. “Exchange Account” means your account with an Exchange. “API Credentials” means access keys or similar credentials used to connect that account. “VDA” includes a virtual digital asset as defined under applicable Indian tax law and any analogous crypto-asset under applicable foreign law. “Trading Instruction” means an electronic instruction generated or transmitted through the App under settings or strategy logic selected or enabled by you.

3. Eligibility and Account Authority

• You must be at least 18 years old, legally competent to contract, and not barred from using the App under applicable law.
• You must complete any registration, identity, business, sanctions or risk checks we lawfully require and keep information accurate and current.
• You may use only an Exchange Account that you own or are expressly authorised to control. Joint, corporate, fiduciary or third-party accounts require all necessary authority.
• You must not be located in, ordinarily resident in, incorporated in, or access the App from a Restricted Jurisdiction, or be a sanctioned or prohibited person.
• Employees or agents of regulated firms must obtain all employer and regulatory approvals required for automated or personal trading.

4. Nature and Scope of the App

The App is a non-custodial software interface designed to enable users to configure, automate, monitor or transmit Trading Instructions to supported Exchanges. The exact enabled features are those shown in your account and applicable Service configuration.

Unless separately stated in a signed agreement and lawfully authorized, Trust Group 2023 does not: (a) receive, hold, safeguard, pool, transfer or withdraw your fiat money or VDAs; (b) provide an exchange, order book, counterparty, brokerage, clearing, settlement, wallet or local liquidity service; (c) guarantee execution; (d) manage a portfolio on a discretionary basis; or (e) provide personalised investment, legal, accounting or tax advice.

Your assets remain at the Exchange or wallet you select. Trust Group 2023 is not a party to your Exchange agreement or trades. The App may generate or relay instructions, but the Exchange alone accepts, rejects, routes, executes, prices, clears and records transactions.

5. API Credentials and Non-Custodial Controls

• Configure API Credentials with read and trade permissions only. Withdrawal, transfer, address-whitelisting changes, peer-to-peer and account-administration permissions must remain disabled.
• Never provide withdrawal-enabled credentials. If the Exchange cannot separate trading from withdrawal permissions, do not connect it unless Trust Group 2023 expressly confirms a supported, risk-controlled method.
• You are responsible for Exchange security settings, device security, multi-factor authentication, IP restrictions, credential rotation and prompt revocation when compromise is suspected.
• We may encrypt, process and transmit API Credentials as described in the Privacy Notice and security documentation. No system is invulnerable; you accept residual cyber risk.
• We may suspend a connection that appears insecure, over-permissioned, compromised or inconsistent with these Terms.

6. User Control, Strategies and Orders

You choose whether to activate automation, the Exchange, assets, markets, strategy, parameters, allocation, leverage (if available), limits and when to stop. Any preset, sample, signal, backtest, copy, grid, rebalancing or other strategy is a software configuration, not a recommendation that it is suitable for you.

You must independently review each configuration and monitor the App and Exchange Account. You remain responsible for all Trading Instructions generated under your authorised settings, including repeated, delayed, partial, rejected or unintended instructions, except to the extent liability cannot lawfully be excluded.

Stopping the App may not cancel instructions already submitted or positions already opened. You must verify status directly with the Exchange and close or hedge positions yourself where appropriate.

7. No Advice; No Fiduciary Relationship

All content; analytics, alerts, examples, rankings, simulations and strategies are general information or software functionality. They do not consider your finances, objectives, experience, tax position or risk tolerance and are not an offer, solicitation, research report, investment recommendation, assurance of return or legal/tax advice. Trust Group 2023 does not act as your fiduciary, adviser, broker, dealer, exchange, portfolio manager or trustee merely by providing the App. Obtain independent professional advice.

8. Material Trading and Technology Risks

Crypto and VDA trading is speculative and may cause rapid or total loss. Risks include volatility, leverage and liquidation; thin liquidity; slippage; spread and fees; de-pegging; forks; smart-contract, bridge, oracle or protocol failure; cyberattack; fraud and market manipulation; legal change; tax; exchange insolvency, freeze, downtime or withdrawal restriction; delisting; network congestion; inaccurate data; model error; API latency, rate limits or permission failure; internet, device, hosting or power failure; and software defects.

Algorithms may behave differently from backtests or expected logic. Past, simulated, hypothetical or paper-trading performance does not predict future results. Screenshots and testimonials are not typical or guaranteed outcomes. Only use capital you can afford to lose and do not rely on the App for emergency or essential funds.

9. Supported Exchanges and Third Parties

Exchanges, data providers, payment processors, app stores, cloud providers, protocols and links are independent third parties. Their terms, fees, privacy practices, restrictions and outages apply. Support or integration does not mean endorsement, solvency verification or warranty. We may add, change, pause or remove an integration where reasonably required for security, law, provider changes or product operation.

10. Geographic Availability and Restricted Use

The App is offered only where Trust Group 2023 elects to make it available and where its use is lawful. “Restricted Jurisdictions” include any country or territory on the OFAC or United Nations Sanction Lists, as well as residents or citizens of sanctioned regions, including but not limited to Russia, Iran, North Korea, Syria, and Cuba. This list may be updated by us at any time to reflect changes in laws, international sanctions, exchange policies, or risk assessments. The App is strictly prohibited for use by Politically Exposed Persons (PEPs) and individuals holding prominent public positions. Furthermore, the App may not be accessed or used in any jurisdiction where its offering or use would be unlawful, or where it would require a license, registration, or authorization that Trust Group 2023 does not hold.

You must not use a VPN, proxy, false address, nominee or other method to evade geo-restrictions, sanctions screening or eligibility controls. Travel into a restricted location may temporarily prevent access. We may require evidence of location, residence, nationality, incorporation, beneficial ownership or authority.

International users are responsible for local-law compliance, including rules on automated trading, crypto-assets, derivatives, financial promotion, consumer protection, tax, reporting and data. Nothing in these Terms waives a right or remedy that cannot lawfully be waived in your country.

11. India-Specific Terms

• Indian users acknowledge that VDAs are taxed and regulated under evolving Indian law. You are solely responsible for determining and meeting tax, TDS, return, recordkeeping and reporting duties, including any duties under sections 115BBH and 194S of the Income-tax Act, 1961, as amended.
• Trust Group 2023 does not calculate or withhold transaction-level tax for trades executed through your Exchange Account unless it expressly confirms a legally required service in writing.
• Whether Trust Group 2023 must register or comply as a reporting entity under PMLA/FIU-IND depends on the services actually provided and applicable law. Nothing in these Terms is a representation that non-custodial status by itself determines that classification.
• You must use Exchanges and payment methods lawfully available to you and comply with their KYC, AML, source-of-funds and reporting requirements.

12. Prohibited Conduct

• Illegal activity, money laundering, terrorist financing, sanctions evasion, fraud, market manipulation, wash trading, spoofing, abuse of market infrastructure, tax evasion or concealment of beneficial ownership.
• Accessing another person’s account; credential sharing; sublicensing; reselling without permission; scraping; denial-of-service; malware; reverse engineering except where law prohibits restriction; bypassing limits; or probing security without written authorisation.
• Using the App to provide regulated services to others, operate an investment scheme, pool funds, promise fixed or guaranteed returns, solicit deposits, or market the App misleadingly.
• Uploading unlawful, infringing or harmful content; impersonation; false testimonials; or representing that Trust Group 2023, an Exchange or a regulator endorses you.
• Any use that threatens users, the App, an Exchange, Trust Group’s licences or legal compliance.

14. Account Security and Communications

Keep credentials confidential, use strong authentication and promptly notify support@trustcoin.app of suspected compromise. We may treat actions through your authenticated account as authorised until notified, subject to applicable law. You consent to service and security communications electronically. Marketing messages require the consent and opt-out mechanisms required by law.

15. Privacy and Data

Our Privacy Policy explains personal-data processing, purposes, legal bases/uses, sharing, international transfers, retention, security, rights and grievance channels. It is incorporated for notice but does not reduce rights under applicable law. You must not upload third-party personal data without lawful authority and required notices.

Aggregated or de-identified information may be used to operate, secure and improve the App, provided it cannot reasonably identify you and use complies with law. Trading and API logs may be retained where necessary for security, dispute handling, legal compliance and system integrity.

16. Intellectual Property; Feedback

Trust Group 2023 and its licensors own the App, software, designs, documentation, trademarks and related intellectual property. Subject to these Terms and any applicable charges expressly disclosed for the Service, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to use the App for your own lawful internal purposes during the period in which you are authorised to use the App under these Terms.

You retain rights in content you submit. You grant us a limited licence to host, process, reproduce and transmit it only as needed to provide, secure and improve the App and meet legal obligations. Feedback may be used without restriction or payment, without identifying you publicly.

17. Availability, Changes and Beta Features

We do not promise uninterrupted availability or any execution speed. Maintenance, emergencies, provider dependencies and legal changes may interrupt service. We may modify features, limits or supported integrations. For a material adverse change to a paid core feature, we will give reasonable notice where practicable and provide any remedy required by law.

Beta, preview or experimental features may be changed or withdrawn and carry additional defects. They must not be used for high-risk or production trading unless expressly permitted.

18. Suspension and Termination

You may stop using the App and close your account at anytime. We may suspend or terminate access for breach, non-payment, security risk, prohibited activity, sanctions concern, legal or provider requirement, or material risk to the App or others. We will give notice and an opportunity to cure where reasonable and lawful, but may act immediately in urgent cases.

On termination, the licence ends and automation may stop; you must revoke API Credentials at the Exchange and independently manage open positions. Clauses intended by their nature to survive do so, including accrued payment, risk, IP, disclaimers, liability, indemnity, dispute and record provisions.

19. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”. TRUST GROUP 2023 DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, PROFITABILITY AND ERROR-FREE OPERATION. TRUST GROUP 2023 DOES NOT WARRANT ANY STRATEGY, DATA, EXCHANGE, TRADE EXECUTION, PRICE, RETURN OR REGULATORY OUTCOME.

These exclusions do not apply to warranties, guarantees or liabilities that cannot lawfully be excluded, including applicable statutory consumer protections.

20. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRUST GROUP 2023 AND ITS AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL LOSS; LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY; TRADING LOSS; LOSS CAUSED BY AN EXCHANGE OR THIRD PARTY; OR COST OF SUBSTITUTE SERVICES, WHETHER IN CONTRACT, TORT, STATUTE OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AGGREGATE LIABILITY ARISING FROM THE APP OR THESE TERMS WILL NOT EXCEED THE GAS RECHARGE YOU PAID TO TRUST GROUP 2023 FOR THE APP IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing excludes or limits liability for fraud or fraudulent misrepresentation, wilful misconduct, death or personal injury caused by negligence where applicable, breach of a non-excludable statutory duty, or any liability that applicable law prohibits limiting. Some jurisdictions do not allow certain exclusions, so they apply only to the lawful extent.

21. Indemnity

To the extent permitted by law, you will defend, indemnify and hold harmless Trust Group 2023 and its personnel from third-party claims, penalties, losses and reasonable costs arising from your unlawful use, breach of these Terms, infringement, misuse of another person’s account or assets, or regulated services you provide to others. This does not require indemnification for Trust Group’s own breach, negligence or misconduct to the extent prohibited by law. We will give reasonable notice and allow you to participate in the defence; no settlement may impose admission or non-monetary obligation on us without consent.

22. Governing Law and Dispute Resolution

These Terms are governed by Indian law, without regard to conflict-of-law rules, subject to non-waivable protections that apply to you.

Before formal proceedings, a party must send a written dispute notice to support@trustcoin.app, and the parties will attempt to resolve the dispute in good faith for 30 days. This does not prevent urgent interim relief or a statutory complaint.

Any unresolved dispute shall be finally resolved by a sole arbitrator under the Arbitration and Conciliation Act, 1996. The parties will jointly appoint the arbitrator; failing agreement, appointment will occur under the Act. Seat and venue: Surat, Gujarat, India. Language: English. The award will be reasoned and final. Either party may seek interim relief from a competent court.

For consumers, this clause does not restrict access to consumer commissions, regulators, data-protection remedies or courts where such access cannot lawfully be waived.

23. Changes to These Terms

We may update these Terms for legal, security, product or operational reasons. We will post the revised version and effective date and, for material changes, provide reasonable advance notice through email or in-app notice unless urgent action is required. Where law requires fresh consent, we will obtain it. Continued use after the effective date constitutes acceptance only to the extent permitted by law.

24. General

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations, provided reasonable mitigation is used. You may not assign these Terms without consent; we may assign them in connection with reorganisation, financing or sale, subject to applicable law and notice. No waiver is continuing. Invalid provisions will be narrowed or severed, while the remainder continues. These Terms and incorporated documents are the entire agreement on the App and do not create partnership, agency, employment or joint venture. Headings aid reading only. Electronic records and acceptance are permitted. The English version controls, except where mandatory law requires otherwise.